Social Science Impact of Technology on Society Discussion

I’m stuck on a Social Science question and need an explanation.

After reading Mooney, Knox, & Schacht, Chapter #14 you have learned about the impact of technology on society. Technological dualism is the term used to describe the good and bad outcomes of the application of technology in society. There are two approaches to correcting the negative outcomes: the technological fix and social engineering. The technological fix uses technology to solve the problem; social engineering uses social planning, usually applied by political institutions, to solve the problem. From your personal experience has social networking, the Internet, and e-commerce been positive or negative for you. Why or why not? Be sure to include all three issues, social networking, the Internet, and e-commerce. Support your answer with information from chapter #14. Cite the information with the page number and textbook edition you are using, for example (pg.100, ed.10).