|Chapter 1 Case Study: Supply Chain Challenge at LeapFrog||
In the chapter, we described agility as an enduring trend in operation and supply chain management. In your opinion, how did LeapFrog and Capable Toys demonstrate agility in responding to the new market demands?
|Chapter 2 Case Study: Swim Lane Process Map for a Medical Procedure||
Which process steps should be more standardized? Which process step’s should be more artistic? Explain.
|Chapter 7 Case Study: Pagoda.com||
Should Pagoda.com outsource its online help desk? Why or why not? Be sure to consider Table 7.7 and 7.8 when framing your answer.
|Chapter 14 Case Study: Design for Supply Chain Programs||
What is the relationship between design for manufacturing (DFM) and design for supply chain (DFSC)?
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